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Broadcasters deliver best in class experiences with Mux Data

Monitor your streaming broadcasts with Mux Data and gain real-time insights into your viewer's Quality of Experience

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Trusted by top broadcasters
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Meet with us at IBC

Meet our team of video experts at IBC (Hall 5, booth F88) on 13-16 September 2024, and learn how we can help you stream beautiful video to your viewers and improve experiences.

A/B Test

Test and compare

Test new players, CDNs, encoding, or whatever else you’re rolling out. Understand the impact with A/B tests and metrics. Use the Compare tool to analyze metrics from experiments in a single view and quickly model all QoE scores across groups of dimensions.

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Monitor performance in real time

Monitor critical metrics like CDN and ISP performance in real time through a single, operational dashboard — so you can handle major streaming issues before your support team is overwhelmed. Plus, you’ll get the insights fast, with a lower latency than any alternative in the industry.

Integration

Get started quickly with prebuilt SDKs

Pre-built integrations mean you can get up and running quickly. Integrations include client-side SDKs for the most common video players on web, mobile, and smart TVs, as well as set-top boxes.

Mux Monitoring Dashboard

Live monitoring data for live events or new releases

When it comes to live events or a big launch you always want to spot an issue on a dashboard before social media. With a latency of <20s, the Monitoring Dashboard serves as a virtual command center for your platform’s quality of experience.

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Metrics and insights that help product managers build their roadmaps

Monitor the key dimensions of video quality of service (QoS): playback failures, startup time, rebuffering, and video quality. With Mux’s industry-first viewer experience scores, you can quickly summarize your video platform’s performance on a daily or weekly basis. Benchmark your metrics against other Mux customers to help understand where you have the biggest potential for improvement.

Mux video engagement metrics

Engagement analytics for marketing and content teams

Report on the engagement of live vs. on-demand video, views per device type, distribution of traffic across your different player platforms, and other metadata fields that are mission-critical to your teams.

Read how Warner Bros. Discovery puts viewer experience first with Mux

From smart TVs to the Apple Vision Pro, learn how Warner Bros. Discovery uses Mux to ensure their leading with innovation and exceeding viewers’ expectations.

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Negative Impact scoring to find the most critical issues immediately

Spend your time on the issues that will make the biggest difference for more of your viewers. The Negative Impact Score surfaces the actionable problems that have the biggest impact on your QoE. Available in real-time and historical metrics.

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Ad analytics for commercial teams

Dive into the Quality of Experience of your ads. Our expanding suite of ad metrics helps you understand your viewers’ experience and enables optimizing your ad strategies for better engagement and revenue.

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CMCD for network and distribution engineers

Get the complete picture of your platform’s viewer experience by combining your client and CDN logs with Mux Data and CMCD. CMCD is supported in partnership with Akamai and other CDNs.

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Data portability at no extra fee

Combine QoE metrics with data from other analytics and observability platforms that are essential to your business. Export real-time and historical metrics into your dashboards for “single pane of glass” views on your streaming business. Mux doesn’t limit that data or charge extra integration fees.

Security and compliance certified

Mux complies with the following security and compliance frameworks:

  • EU-U.S. Data Privacy Framework
  • UK Extension to the EU-U.S. Data Privacy Framework
  • Swiss-U.S. Data Privacy Framework