Make your content more accessible and reach a global audience with subtitles and closed captions. Send us subtitles or caption files and we’ll automatically associate and include them with the video stream. 

VOD guide

Live guide

Subtitles and Closed Captions

Uses speech recognition technology and machine learning to automatically generate captions for your videos.

Auto-Generated Live Captions

Easily grab a thumbnail or poster image from anywhere in your video with our Image URL API. 

Thumbnails

Create high quality GIFs from any Mux video with one simple GET request. With no additional API request to make or waiting period to receive it - just GET a URL and we’ll create a GIF.

Animated GIFs

GIFs

Storyboards allows all Mux API developers the ability to obtain a collage of your video with thumbnails spaced over regular intervals.

Guide

API Reference

Blog post

Storyboards

Support offline viewing with the ability to stream or download a Mux asset using the MPEG-4 (.mp4) video format.

Mp4 support

Update mp4 support

MP4 Support Added. Unleash offline viewing!

MP4 for offline viewing

Brand or label your videos with watermarks. Overlay any image you want and control the placement on your video.

Watermarking

Playback policies let you control the level of security for each asset. A Mux video asset can have multiple playback-id’s, each with a playback policy that is public or signed. The playback policy can be specified when creating a new asset, or you can use the playback policy API to create a new playback-id with the desired policy.

Playback IDs

Playback policies

Increased security to prevent leeching and hotlinking of your video content. Mux uses signed JSON Web Tokens (JWT) to describe access restrictions.

Signed URLs

Leveraging redundant delivery gives you access to a more resilient multi-CDN delivery strategy, allowing you more protection against CDN, or internet infrastructure outages. You can enable redundant delivery on both live and on-demand streams.

Redundant delivery options

Survive CDN failures with Redundant Streams

Redundant delivery option

Also known as live syndication, rebroadcasting, and RTMP passthrough, let users forward a live stream to social networks by simply adding a Simulcast Target.

Help Your Users be in 5 Places at Once: Your Guide to Simulcasting

Simulcast targets

Seeing double? Let your users simulcast (aka restream) to any social platform

Live simulcasting

Mux makes it easy to just go live. Give your users a reusable stream key and they can go live as many times as they please with a persistent live stream.

Live streaming guide

Live streams reference

Stream live

Mux supports live streaming using the RTMP protocol, which is supported by most broadcast software / hardware as well as open source software for mobile applications.

Live stream guide

RTMP input

Direct Uploads allow you to simplify your workflow by providing an authenticated upload URL to your client applications so content can be uploaded directly to Mux without needing any intermediary steps, like having your file stored online somewhere else first.

Direct uploads

If you already have your video assets somewhere, you won’t have to upload them again to Mux. We can pull them from any web-addressable location. 

Pull-based inputs

Get started quickly–Mux accepts many types of input video files (literally hundreds of codecs!) including every modern video format. 

Wide range of input file formats

Try out any video feature without incurring cost with test assets. These video assets have certain limitations that you can use in any non-production environment (i.e. staging, dev environment, etc).

Test Mux Video features for free 

Test assets

Clip any live or on-demand video at exactly the time you want and have it be ready almost instantaneously. 

Clipping

View delivered minutes by each asset so you can understand how much each video is being watched. This can help you create a complete picture of your costs, allowing you to track and charge users for usage of your platform.

Tracking usage for your next big idea

Usage tracking per asset

Have fully segregated configuration, administration, and access for multiple Mux accounts. 

Multi-organization user access

In cases where Mux has the only copy of a video, we make it easy for you to retrieve the master version. We mean it when we say you should have full ownership of your video.

Master access

New Feature: Master Access lets you download the highest quality of a video

Mux uses webhooks to let your application know when things happen asynchronously, outside of an API request cycle. After a webhook is configured for an environment, notifications will be sent for all events for that environment.

Worried about security? We include a signature with each request to verify that we’re the ones who sent it.

Webhooks

If you’re using a headless CMS, Mux can integrate seamlessly with your workflow. Upload and manage video assets through your CMS knowing you’re delivering the best video experience to your audience.

Integrations

Headless CMS integration

Monitor the health of live streams and assess the performance with data from the stream, encoder, and webhooks.

Live Stream Input Health

Track the success of your videos with metrics around Views, Unique Viewers, and Playing Time. These set of metrics enable you to create KPIs, plan for service capacity or platform maintenance, and better understand success drivers. Included for every Mux Video customer.

Blog

Engagement Metrics

For ongoing monitoring and optimization of your video platform, Quality of Experience (QoE) metrics include over 20+ metrics in 4 categories. Get professional broadcast-level monitoring tools to investigate issues and ensure your videos are delivering the best experience possible. 

Learn more

Video analytics

Mux is the first video streaming platform that doesn't make users wait for transcoding, offering the fastest video publishing possible. Videos are encoded while the first viewers watch them, making it available to watch in just a few seconds after upload.

The fastest video publishing in the multiverse

Just-in-time encoding

All of Mux’s encoding processes all work together to deliver an optimized adaptive bitrate ladder so you can avoid the ongoing, manual process of fine-tuning which resolution and bitrate combinations to use.

Smart adaptive bitrate (ABR) ladder

Audio quality is important, too. Our audio normalization filter will adjust the volume, whether it’s too loud or too quiet, to be consistent and provide a pleasant listening experience to your audience.

Listen up! Mux now normalizes the volume of your audio.

Audio normalization

Yes. We don't require a credit card to sign up and you can start creating free 10 second test videos that are watermarked. Once you're ready to add a card you'll receive $20 of free credits. And if you use less than $5 in a month, we won’t charge you.

Video Stored includes the ingest of video, audio, and caption data from anywhere in the world; durable cloud storage; transcoding or transmuxing to normalize inputs; metadata; thumbnail creation; and dashboard and API access.

Video Streamed includes multi-bitrate ABR encoding; delivery over HTTP-based streaming formats like HLS; delivery of thumbnails; and delivery via one or more CDNs.

We measure the number of seconds of video delivered to a video player. Note that if a segment of video is delivered, it is charged, even if the viewer doesn’t actually watch the video. For example, if a video player buffers 20 seconds of video ahead of the player, Mux Video still has to deliver those 20 seconds regardless of whether they are watched, and so those seconds are charged.

No - you pay for the exact number of seconds of video stored or streamed.

Storage is calculated by units of "minute-months," meaning that we charge for the amount of time that each video is stored, pro-rated by the percentage of the month that the video is stored. 

For example, say your billing date is the first of the month each month; if you ingest a 10-minute video on April 2 and then delete it 15 days later, on May 1st that video will incur a charge for 5 minute-months ($0.003 * 5, or $0.015 for that billing period at our base rate), as it was only stored for half of the month. Alternatively, if a 10-minute video is stored for the full month of your billing cycle, then it is charged for 10 minute-months, or $0.03 total.


No - if you ingest a two minute video, you pay for two minutes, even if Mux Video delivers that same video in 8 different formats or qualities.

No - customers generally prefer to own their original files, so instead we store a visually lossless mezzanine.

Not at this point. Mux Video delivers across 

 with routing optimized by data, and we think the integrated system is valuable. If you need to bring your own CDN for some reason, we’d be interested in understanding your use-case.

Our engineers provide hands-on support via email and chat for everyone. We offer Support packages with Slack and phone support.

As a Mux Video user, you’ll get a Startup Data plan, and monitoring Mux Video streams is free. Just integrate Mux Data into your video player and start getting engagement and QoE data for your videos!

Nope! At Mux, all streaming video, whether it’s on-demand or live, standard or low latency, has the same pricing.

Pricing tiers are determined by the number of pixels in the video, calculated by multiplying height by width. Pricing tiers apply to ingest, storage and delivery. For delivery, an asset is delivered in multiple resolutions and will be billed based on minutes delivered in each tier.

Flexible pricing to meet all your video needs.

Pay only for what you use. Get $20 in free credits when you sign up. Volume discounts automatically applied as you scale.

Pay as you go

Have an enterprise use case or anticipate tons of streaming? Talk to sales about custom pricing, volume discounts, SLAs and more.

High volume

Mux Data is included with every Mux Video stream or use it with your current video solution.

Mux Data

Volume discounts automatically applied as you scale.  

Prices reflect up to 720p resolution. 1080p? We've got that too.

Mux creates optimized versions of the video for different devices and connection speeds. Cost is per minute of input video duration. Live video is tracked separately from on-demand video.

On-demand audio-only is 1/10th the price of 1080p video

Encoding

Mux efficiently stores high-quality, compressed versions of the video that are ready to be streamed. Cost is per minute of video duration stored each month.

Storage

Mux delivers video to your viewers using optimized networks for the best possible viewer experience. Cost is per minute of video delivered for on demand or live.

Streaming

Mux’s Real-Time Video is WebRTC as a service, offering the most dev-friendly way to build real-time communications into your apps and products, however you want.

*Participant minutes = Number of participants x Number of minutes each participant is in the session

Real-Time Video

There are a few extra bells and whistles that we should mention!

Additional features

Pay as you go pricing

Estimate your monthly cost

Can you really put a price on happiness? Ok so we're not selling happiness, but we think you'll be happier using our API.

Flexible pricing to meet all your video needs.

Pay as you go

High volume

Mux Data

Pay as you go pricing

Encoding

Storage

Streaming

Real-Time Video

Estimate your monthly cost

Have a lot of volume? Require SLAs? Get in touch about a custom plan.

What’s included with Mux

Adding video / Going live

Adding video

Going live

Processing

Streaming out

Managing

Frequently Asked Questions

United States

United Kingdom

Products

/Video

/Data

Player

Docs & Tools

API SDKs

Integrations

Company

Solutions

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