Todd Gladfelter
Senior Technical Customer Success Manager
Technical best friend to customers. Cruises blue groomers in winter. Helps lost people in airports. Startles easily.
Written by Todd:
Published on July 9, 2024 (about 1 year ago)
When your failures become your success story: Introducing error categorization
By Todd Gladfelter • 4 min read • Product
Mux Data's new error categorization helps teams focus on critical technical issues by separating business-related errors from playback failures.
Published on January 10, 2023 (over 2 years ago)
Q&A with Pixieset: How to marry video and product strategy to drive engagement
By Todd Gladfelter • 5 min read • Customers
There is a real joy in seeing our customers delight their own customers — and that delight often translates into real business growth. Pixieset is one fantastic example: The Vancouver-based company run...