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Eliot Miller

Eliot Miller

Community Manager at Mux.
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June 2, 2017 (about 6 years ago) • 7 min read Customers

Customer Conversations: Wistia monitors their new adaptive bitrate algorithm

Eliot Miller

By Eliot Miller

When Wistia pushes a new algorithm they want to verify that it's not making things worse. After they got hooked up with Mux they were able to see everything!

May 30, 2017 (about 6 years ago) • 16 min read Video news

YouTube and the independent production studios of tomorrow

Eliot Miller

By Eliot Miller

YouTube is where the production studios of tomorrow are honing their skills, but they aren’t going to stay there forever.

May 8, 2017 (about 6 years ago) • 3 min read Video news

Rebuffering: The Most Frustrating and Frequent Problem for Video Consumers

Eliot Miller

By Eliot Miller

Users said the most frustrating problem was when the video stalled or had to rebuffer. This is not surprising as buffering can cause a huge drop in viewers.

May 2, 2017 (about 6 years ago) • 3 min read Video news

ISPs and Publishers get the blame for video streaming problems

Eliot Miller

By Eliot Miller

For Slow Load Times and Rebuffering consumers mostly blamed their ISP and their Wi-Fi, however the difference between these results is a very fine line.

April 23, 2017 (about 6 years ago) • 8 min read Customers

Customer Conversations: IGN implements a new player with Mux

Eliot Miller

By Eliot Miller

Zac Shenker is the senior video engineer who directed the implementation of the new IGN video player, a project that Mux helped bring to fruition.

March 30, 2017 (about 6 years ago) • 7 min read Product

Recover from Rebuffering: Mux Metrics Explained

Eliot Miller

By Eliot Miller

Rebuffering can be the most frustrating part of online video for viewers. In this Article we're going to troubleshoot buffering issues with Mux metrics

March 24, 2017 (about 6 years ago) • 9 min read Video education

Maintaining Video Quality with Metrics

Eliot Miller

By Eliot Miller

We're going to explore what Mux can do to alert you to poor video quality issues and how metrics can be used to optimize your video pipeline

March 14, 2017 (about 6 years ago) • 7 min read Product

The Video Startup Time metric explained

Eliot Miller

By Eliot Miller

Although Video Startup Time sounds like a simple metric it is vital to understand, but elusive to measure. Here at Mux we know our metrics.