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Eliot Miller

Eliot Miller

Community Manager at Mux.

Written by Eliot:
Customer Conversations: Wistia monitors their new adaptive bitrate algorithm

June 2, 2017 (over 6 years ago)

Customer Conversations: Wistia monitors their new adaptive bitrate algorithm

Eliot Miller
By Eliot Miller7 min readCustomers

When Wistia pushes a new algorithm they want to verify that it's not making things worse. After they got hooked up with Mux they were able to see everything!

YouTube and the independent production studios of tomorrow

May 30, 2017 (over 6 years ago)

YouTube and the independent production studios of tomorrow

Eliot Miller
By Eliot Miller16 min readVideo news

YouTube is where the production studios of tomorrow are honing their skills, but they aren’t going to stay there forever.

Rebuffering: The Most Frustrating and Frequent Problem for Video Consumers

May 8, 2017 (over 6 years ago)

Rebuffering: The Most Frustrating and Frequent Problem for Video Consumers

Eliot Miller
By Eliot Miller3 min readVideo news

Users said the most frustrating problem was when the video stalled or had to rebuffer. This is not surprising as buffering can cause a huge drop in viewers.

ISPs and Publishers get the blame for video streaming problems

May 2, 2017 (over 6 years ago)

ISPs and Publishers get the blame for video streaming problems

Eliot Miller
By Eliot Miller3 min readVideo news

For Slow Load Times and Rebuffering consumers mostly blamed their ISP and their Wi-Fi, however the difference between these results is a very fine line.

Customer Conversations: IGN implements a new player with Mux

April 23, 2017 (over 6 years ago)

Customer Conversations: IGN implements a new player with Mux

Eliot Miller
By Eliot Miller8 min readCustomers

Zac Shenker is the senior video engineer who directed the implementation of the new IGN video player, a project that Mux helped bring to fruition.

Recover from Rebuffering: Mux Metrics Explained

March 30, 2017 (over 6 years ago)

Recover from Rebuffering: Mux Metrics Explained

Eliot Miller
By Eliot Miller7 min readProduct

Rebuffering can be the most frustrating part of online video for viewers. In this Article we're going to troubleshoot buffering issues with Mux metrics

Maintaining Video Quality with Metrics

March 24, 2017 (over 6 years ago)

Maintaining Video Quality with Metrics

Eliot Miller
By Eliot Miller9 min readVideo education

We're going to explore what Mux can do to alert you to poor video quality issues and how metrics can be used to optimize your video pipeline

The Video Startup Time metric explained

March 14, 2017 (over 6 years ago)

The Video Startup Time metric explained

Eliot Miller
By Eliot Miller7 min readProduct

Although Video Startup Time sounds like a simple metric it is vital to understand, but elusive to measure. Here at Mux we know our metrics.