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Steven Lyons

Steven Lyons

VP, Product

Steve comes from data-driven optimization and analytics at Cedexis and Yahoo!. A tea drinker in the land of coffee.

Written by Steven:
Graph representing the newest ad metrics to track ad playing time, failures, and startup time.

Published on April 12, 2024

Don’t press skip: Introducing new ad QoE metrics

Steven Lyons
By Steven Lyons8 min readProduct

Improve revenue and retention with your streaming video by ensuring your ad Quality of Experience. Learn how the latest Mux Data ad metrics can help.

On a black background is a chart in purple that's moving up, to the right. Above the chart it reads total and average. To the left there's a list of Ad Metrics. Ad impressions at 8.5M, Ad attempts, Ad breaks, Ad errors

Published on December 11, 2023 (4 months ago)

Beyond content: the crucial metrics for successful ad-supported streaming

Steven Lyons
By Steven Lyons6 min readProduct

New Ad Metrics are now in beta for Mux Data. Monitor ad performance and delivery and how they impact your viewers' QoE.

Mux and New Relic partnership design

Published on September 14, 2023 (7 months ago)

Single pane of glass video observability with New Relic and Mux

Steven Lyons
Chris McCarthy
By Steven and Chris6 min readPartnerships

Get full visibility into your video delivery ecosystem to quickly resolve performance issues, so you can drive user experience, engagement, and revenue.

Published on May 1, 2023 (12 months ago)

Video analytics and Mux Data: Reflecting on NAB and what streamers care about today

Eric Elia
Steven Lyons
By Eric and Steven5 min readEvents

For the past several years at NAB, we’ve spent hours with video engineering leaders from some of the largest media companies on the planet. This is just one more in-person opportunity for us to connect...

Image of Mux's logo plus Akamai's logo

Published on April 4, 2023 (about 1 year ago)

Get more from your player analytics and Akamai CDN logs with CMCD

Steven Lyons
By Steven Lyons16 min readProduct

Using CMCD with Mux Data and Akamai, tie your viewer’s quality of experience analytics together with CDN performance logs to achieve end-to-end visibility.

Published on February 22, 2023 (about 1 year ago)

Tie together your client and CDN logs using Mux Data with CMCD

Steven Lyons
By Steven Lyons8 min readProduct

I have young kids, so I spend a lot of time looking for missing toys. Often we end up finding those toys under a couch or between the bed and a wall. Searching all the nooks and crannies can be hard — ...

Streams of data emanating from Mux Data, populating a data lake.

Published on August 10, 2022 (over 1 year ago)

Do more with your video data — launching Streaming Exports in Mux Data.

Steven Lyons
John Riske
By Steven and John6 min readProduct

Announcing general availability of Streaming Exports in Mux Data. You can stream data of individual views as they complete!

Published on April 4, 2022 (about 2 years ago)

How live is your stream? Measuring live latency at scale with Mux Data.

Steven Lyons
John Riske
By Steven and John6 min readProduct

Announcing the beta for the Live Stream Latency metric!

Collage of video data, with more features and better pricing.

Published on November 9, 2021 (over 2 years ago)

Mux Data: More features and better pricing for developers

Steven Lyons
John Riske
By Steven and John5 min readProduct

Announcing broader access to powerful Mux Data features, and dramatically better pricing for developers.

Image of Real Time View and Viewer Counts from Real Time Engagement API.  See how many people are watching your video.

Published on November 2, 2021 (over 2 years ago)

Giving developers more with Mux Data + Mux Video

Steven Lyons
John Riske
By Steven and John6 min readProduct

We launched a new API for real-time video view and unique viewer data, along with improvements to combine the superpowers of Mux Data and Video.

Published on June 24, 2021 (almost 3 years ago)

Track the success of your videos with new Engagement Metrics

Steven Lyons
Bonnie Pecevich
By Steven and Bonnie6 min readProduct

Before you invest in optimizing your video platform, you first want to know if your videos are gaining traction. Introducing Engagement Metrics - track the success of your videos.


Published on April 6, 2021 (about 3 years ago)

Device detection is a journey, not a destination

Steven Lyons
By Steven Lyons10 min readEngineering

There are multiple analytics products that use device detection for reporting. How hard could it be? Just throw the user agent at a device detection library and off you go. Nope, wrong.

Published on November 23, 2020 (over 3 years ago)

Mux Data, now twice as helpful!

Steven Lyons
By Steven Lyons5 min readProduct

Earlier this year, we undertook a big project to replace the data backend Mux Data uses for our metrics, views, and errors. It was a “replacing the engines on the airplane while flying” project and lar...

Threshold Alerting Blog

Published on October 8, 2020 (over 3 years ago)

Monitor Viewer Experience Problems with new Customizable Alerts

Steven Lyons
By Steven Lyons6 min readProduct

When Mux adds new features to any of its products, we try hard to make sure that the feature is easy to use and valuable by default. This led us to develop our existing anomaly-detection-based alerting...

Current Average Bitrate

Published on August 20, 2020 (over 3 years ago)

New bitrate data to optimize viewing experience across devices

Steven Lyons
By Steven Lyons6 min readProduct

One of the important factors in viewing experience is the bitrate that is played on a device. Mux Data now provides a few different ways to view bitrate data collected from viewer streams.

Real-Time Dashboard

Published on June 26, 2020 (almost 4 years ago)

Respond to and Resolve Incidents with the Real-Time Dashboard

Steven Lyons
By Steven Lyons9 min readProduct

Our new Real-Time Dashboard features make things easier to manage when an outage or customer-impacting incident occurs. See what steps you should follow in resolving any incident.

Real-Time Dashboard API

Published on May 11, 2020 (almost 4 years ago)

Access to all your data via the Real-Time Dashboard API

Steven Lyons
By Steven Lyons6 min readProduct

We know a single interface is an important part of customers’ monitoring infrastructure so we wanted to make it easy to use existing tools but still have access to the low-latency, real-time metrics.

Published on May 11, 2020 (almost 4 years ago)

Reporting Flexibility with New Advanced Filtering

Steven Lyons
By Steven Lyons4 min readProduct

With advanced filtering, Mux Data has the reporting flexibility to match the complexity of the issues you're trying to resolve.

Video observability

Published on May 7, 2020 (almost 4 years ago)

What is Video Observability?

Steven Lyons
By Steven Lyons8 min readVideo education

An observable system allows the operator to infer the functioning of a system with just knowledge of its outputs. “Video Observability” describes the monitoring of complex video streaming platforms.